Brought to you by Florida Blue and GatorCare
Welcome to GatorCare's One-on-One Member Care resources!
This page provides comprehensive information on personalized support available to our members, including case management, health coaching, advanced illness care, and more. Our dedicated programs are designed to assist you with managing health conditions, accessing care, and achieving wellness goals. Explore our services to learn how we can support your health journey with tailored, one-on-one care solutions.
Case Management
Members who are facing a complex health problem or a chronic condition (i.e. diabetes, asthma, COPD, etc.) can enroll in Case Management. Florida Blue has condition programs that can help members stay on track and lets members choose how they want to engage with us. Get a full overview of this program by clicking the button below.
Advanced Illness Care and Planning
If members are dealing with an advanced illness, a trained clinical specialist can help them to lay out their advanced directives to ensure their care aligns with their wishes. Members also get hospice and palliative care services, should they need them.
Florida Blue Support Centers
Members can get one-on-one support from a Florida Blue Center nurse, community specialist or local sales and service specialist, such as answers to questions on how their health plan works, assistance in finding providers, wellness programs and community resources.
Next Steps Health Coaching
To support your journey towards optimal health, Florida Blue offers free health coaching to all of its members who are ages 18+. Meet with a Registered Nurse Certified Health Coach through phone or email to discuss health and wellness topics that matter to you.