gatorcare member program

Free Online Counseling and Psychiatry

GatorCare members (including dependents and spouses) ages 18+ are eligible to receive free and unlimited online counseling and psychiatry services through Talkspace, and members ages 13+ are eligible for free, unlimited counseling services. Talkspace provides confidential services through a digital platform via live video or messaging. Communicate with a licensed mental health provider wherever you are, whenever is best for you. Use the registration link below to begin.

Talkspace logo in green

Please be sure to enter your Member ID including UFS. While completed services are covered at 100% by GatorCare, late cancellations and no shows are not. Therefore, Talkspace will collect credit card information for any late cancellation/no show, per their cancellation policy.

About This Program

We are sure you have many questions about your Talkspace membership as a GatorCare member. To get started, review the services available to you below, including live psychiatry sessions, counseling sessions, and messaging. For additional information, view the Talkspace FAQs.

live sessions only


Your Talkspace psychiatrist can assist you with managing and prescribing your mental health medications (excluding controlled substances). Sessions are conducted via live, confidential video chat within the comfort of your own home.

Live Sessions


Gain access to free and unlimited online video therapy sessions with your choice of licensed Talkspace providers. Schedule your session for a time that works for you, wherever works for you.



Message your Talkspace therapist whenever you have a counseling concern you would like to address. Your Talkspace therapist is available five days per week to respond to your messages via text or via video message.

Note: Talkspace is not a crisis hotline. Anyone requiring immediate assistance is encouraged to call the National Suicide Prevention Lifeline (9-8-8) or contact other emergency services (e.g. calling 9-1-1).

Getting Started

Getting started with


We are excited that you have decided to begin your mental health journey with Talkspace! To avoid charges for services, please use the button below to register. For step-by-step instructions on how to redeem your free Talkspace membership, view the guide below.


Note: It may take up to 6 weeks from joining GatorCare for you to access this Talkspace wellness program. If you are unsure of the date you joined GatorCare, please contact your Dedicated Florida Blue Service Representative at

Disclaimer: GatorCare will waive fees incurred from Talkspace sessions, but credit card information will still need to be entered with an initial $10 hold being applied that will be refunded once service has started. GatorCare will not cover late or no-show penalties. Maximum cost of service: $0 / session

Talkspace Resources



More than just a blog, the Talkspace Voice provides articles about mental health and politics, relationship guidance, making the most of therapy, and an “ask a therapist” column. Explore articles by topic or type.



Mental health symptoms can be easy to miss because they vary from person to person. If you aren’t feeling like yourself, try taking one of these screenings to identify possible depression, social anxiety, or other treatable conditions.


Therapist Tips

Enjoy these engaging and applicable 5-minute videos. Learn coping skills, how to listen to your body, how to regain a sense of control, or thought balancing techniques.

Need help?

Frequently Asked Questions

View our FAQs here.

Setting up additional services for a dependent?

No need to create a different account! Simply add a new service under the Eligibility and Coverage tab.

Report an Issue

Please complete this form to report any issues you may experience with registration. You will receive a response within 1-2 business days.

Contact Us

Have additional questions? View additional FAQs here. If you are having technical difficulties with Talkspace, please submit a support request here.