Counseling is a covered service under the GatorCare plan, whether you are interested in short-term care like pre-marital counseling or long-term care with a therapist. Counseling involves communicating with your provider to establish your mental health goals and then working together to achieve those goals.

GatorCare members have access to counseling services via UF Health, New Directions Behavioral Health, and Talkspace. Visit each provider’s page to learn more, or view the chart below to compare the different services.

gatorcare member service


Experience free and confidential online mental health counseling services with Talkspace. Engage with your therapist via live video sessions or via asynchronous text messaging. This service is available to GatorCare members ages 18+.

gatorcare member service

New Directions

Therapists in the New Directions network are available to GatorCare members at the Tier 1 level. Use the online portal to find a provider near you, or call 866-287-9569 for assistance finding a provider.

gatorcare member service

UF Health Psychology

UF Health Psychology offers counseling services for a wide range of conditions, including phobias, social anxiety, obsessive-compulsive disorder, eating disorders, and more. Speak to your primary care provider to request a referral for services.

The comparison chart below provides detailed information your three provider services. Click on the image for a full-size pdf with clickable links.

counseling Mental Health Services Charts