Online Mental Health Services

gatorcare member program

Free Online Counseling and Psychiatry

GatorCare members ages 18+ are eligible to receive free and unlimited online counseling and psychiatry services through Talkspace, and members ages 13+ are eligible for free counseling services. Communicate with your provider wherever you are, whenever is best for you. Use the registration link below to access your benefit.

Talkspace logo in green

About Your Benefit

We are sure you have many questions about your Talkspace benefit as a GatorCare member. To get started, review your covered benefits below, including live psychiatry sessions, counseling sessions, and messaging. For additional information, view the Talkspace FAQs.

live sessions only

Psychiatry

Your Talkspace psychiatrist can assist you with managing and prescribing your mental health medications (excluding controlled substances). Sessions are conducted via live, confidential video chat within the comfort of your own home.

Live Sessions

Counseling

Gain access to free and unlimited online video therapy sessions with your choice of licensed Talkspace providers. Schedule your session for a time that works for you, wherever works for you.

Messaging

Counseling

Message your Talkspace therapist whenever you have a counseling concern you would like to address. Your Talkspace therapist is available five days per week to respond to your messages via text or via video message.

Note: Talkspace is not a crisis hotline. Anyone requiring immediate assistance is encouraged to call the National Suicide Prevention Lifeline (1-800-273-8255) or contact other emergency services (e.g. calling 9-1-1).

Getting Started

Getting started with

Talkspace

We are excited that you have decided to begin your mental health journey with Talkspace! To avoid charges for services, please use the button below to register. For step-by-step instructions on how to register and use your Talkspace benefit, view the registration guide below.

Talkspace

Note: It may take up to 6 weeks from your effective date under the GatorCare health plan for your Talkspace benefit to become active. Your effective date is typically your first day of employment. If you are unsure of your effective date, please contact your Dedicated Florida Blue Service Representative at GatorCareCSR@bcbsfl.com.

Talkspace Resources

articles

Blog

More than just a blog, the Talkspace Voice provides articles about mental health and politics, relationship guidance, making the most of therapy, and an “ask a therapist” column. Explore articles by topic or type.

screenings

Assessments

Mental health symptoms can be easy to miss because they vary from person to person. If you aren’t feeling like yourself, try taking one of these screenings to identify possible depression, social anxiety, or other treatable condition.

videos

Therapist Tips

Enjoy these engaging and applicable 5-minute videos. Learn coping skills, how to listen to your body, how to regain a sense of control, or thought balancing techniques.

Need help?

Report an Issue

Please complete this form to report any issues you may experience with registration. You will receive a response within 1-2 business days.

Frequently Asked Questions

To see Talkspace FAQs, please see here.

Contact US

Have additional questions? View additional FAQs here or contact the GatorCare Clinical Team. If you are having technical difficulties with Talkspace, please contact the Talkspace Support Team for assistance.