GatorCare members,
We’re excited about the recent launch of our virtual care service and the opportunity it provides for seamless access to healthcare from the comfort of your home. However, we want to let you know that the urgent care side of the service is currently experiencing some technical difficulties. The message below is visible at various points throughout the day.
GatorCare/UF Health and KeyCare are actively working with Epic to address these issues and restore full functionality as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience as we work to improve your experience.
In the meantime, if you have any immediate concerns or need assistance, please don’t hesitate to contact KeyCare at 1-888-805-0085.
Thank you for your understanding and continued support. We’ll keep you updated on our progress and let you know as soon as the service is fully operational.
Stay tuned on this blog post for more updates, and thank you for being part of our journey to make healthcare more accessible and convenient.