Dear GatorCare Members,
It has come to our attention that some members may have received a letter from Florida Blue indicating that their group’s insurance coverage has been cancelled.
Affected groups include:
- UF Jacksonville Physicians, Inc.
- UF Investment Corporation
- UF Proton Therapy Institute
IF YOU RECEIVED THE LETTER BELOW:
Please be assured that this letter was sent in error. Your insurance coverage remains active, and there has been no change to your benefits or eligibility. Please disregard this letter.
We understand the confusion and concern this may have caused and sincerely apologize for any inconvenience. Florida Blue is actively working to resolve this issue and ensure that accurate communication is provided moving forward.
If you have any questions or would like further confirmation of your coverage, please feel free to contact your Florida Blue Customer Service Representatives:
For Gainesville Members:
Onsite Representative 352-594-3354
GatorCareCSR@bcbsfl.com
For Jacksonville & Central Florida Members:
Onsite Representative 904-244-9130
GatorCareCSR@bcbsfl.com
Thank you for your understanding, and we appreciate your patience as we address this matter.
Sincerely,
The GatorCare Team